UPDATE: Saturday, 0026 hrs. (scroll down to read the incident)
Tweeps, sorry could not update earlier but I was swamped with work. CCD Operations Head, Mr. Venu Madhav talked to me and has personally apologized and is looking in to the issue. He has also requested all the attendees contact details to make amends.
I have obtained all their twitter Ids and will forward the same to Mr. Madhav. Here at least the delay in updating the developments rests solely with me. One Mr. Venkat who heads Chennai operations will be talking to the Ispahani outlet people to get to the bottom of the issue.
Thanks for all the support. Further updates once Mr. Venkat calls.
What really happened:
WOW! That is the first reaction. Next is $hit! And then the rest of the reaction and emotions are totally unacceptable to be seen in print on a PG rated blog.
A little bit of background first :
We, bloggers and specifically, micro-bloggers of the site, Twitter decided to meet. Referred to as a Tweetup. About 23 of us. Location: Cafe coffee day, a mega coffee shop chain, Ishapani Center, Chennai, India.
About 12 had already arrived when I sauntered in with another friend and fellow blogger. There were familiar faces and some very new faces. And more were expected to arrive. The setting was perfect. People were warming up. Coffee and various other drinks were on the way. The promise of an epic evening was being set.
And oh boy, what an epic, albeit very short, evening it was! For the manager of the coffee shop, a very rude man, a Mr. Shiva, asked us to leave or pay a cover charge!!! That too after we had ordered to a bill amounting to Rs.1114 and more to be ordered. First reaction was disbelief. Second reaction was suppressed anger. We were not some teenage gang occupying space after ordering a cuppa joe.
We asked for the bill, we paid and we left. Quietly. We are all gentle people who were out for an evening of fun. In short, it was indeed a shock to realize that paying customers are treated in such an ignominious manner by Cafe Coffee Day.
None of us would ever step in to their cafes again. EVER.